So the BF and I are looking into becoming independent travel consultants to see if we can position ourselves to work anywhere and buffer ourselves against job insecurity.
This makes me wonder, dear readers, how people use travel agents.
I used an agent for my trip to Australia, because I knew so little about it, and the agent was an expert in the area. I also used her to book my trip to Hawaii with my mom, I think because I was lazy. The next trip was to the Dominican Republic, and we tested the "deal" the agent got us, got a better deal (which the agent matched, but we thought she should've given that deal up front) and booked it on our own. The agent got P.O'd and sent me a blazing email, which I responded with "dude, you made money on two trips off me. I'll be telling people not to use you now. Bad move, sweetheart."
Now, I don't even use agents anymore. I think I would for a specialized trip, but for general stuff, I enjoy the process, so I'll book on my own.
However, people like my sister DON'T like the process. She called an agent to help her with her trip to Hawaii in the fall, and used me as a backup for the info she got. This agent was a bee-atch to her as well, refusing to help because my sister inquired as to military discounts, and the agent didn't make commission on those, so hung up when my sister called. (Do people really do business this way?)
So I'm asking my readers, would you consult a travel agent? What would you expect from said agent? Take the poll and comment as well if you'd like!